Privacy Policy
Last updated: 4/24/2025
1. Introduction
At LoanServes.com, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and protect your information when you use our website and services.
By using our services, you consent to the practices described in this policy. Please read it carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, date of birth, government-issued ID numbers.
- Financial Information: Income details, bank account information, employment status, credit history.
- Loan Information: Loan amounts, purposes, repayment terms, and application statuses.
- Technical Information: IP address, browser type, device information, cookies, usage data.
- Communication Data: Emails, chat messages, and other communications with our team.
3. How We Use Your Information
We use your information for the following purposes:
- To process and evaluate loan applications
- To verify your identity and conduct credit checks
- To communicate with you about your account and loan status
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To send relevant marketing communications (with your consent)
- To comply with legal obligations and prevent fraud
4. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: Companies that help us deliver our services, such as payment processors, credit bureaus, and technology providers.
- Financial Partners: Lenders and financial institutions that may fulfill your loan requests.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your personal data in certain circumstances
- Restriction or objection to our processing of your data
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can set your browser to refuse cookies or alert you when cookies are being sent.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
LoanServes.com
LoanServes Tower, Sodepur Road
Madhyamgram, Kolkata 130
Email: privacy@loanserves.com
Phone: 1800-123-4567